This Privacy Policy describes how GaroonHub ("we," "us," or "our") collects, uses, discloses, and protects the personal information of users ("you" or "users") who access or use our GaroonHub application (the "App") and related services (collectively, the "Services"). We are committed to protecting your privacy and ensuring the security of your personal information. By using our Services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We collect different types of information, including:
1.1 Information You Provide Directly:
Account Information: When you register for an account, we may collect your name, email address, phone number, username, and password.
Profile Information: You may choose to provide additional information in your profile, such as your location, playing preferences, preferred positions, team affiliations, and profile picture.
Booking Information: When you make or manage bookings, we collect details related to the booking, such as the date, time, stadium, duration, and participating players (if applicable).
Payment Information: If you make payments through the App, we may collect your payment card details or other financial information necessary to process the transaction. Please note that payment information may be processed by third-party payment processors, and we may not directly store your full credit card details.
Communications: If you contact us for support or feedback, we may collect your name, email address, phone number, and the content of your communication.
Stadium Owner Information: If you are a stadium owner, we may collect your business name, address, contact information, bank account details, facility details (e.g., number of fields, amenities), pricing information, and availability.
1.2 Information We Collect Automatically:
Device Information: We may collect information about your device, including the device type, operating system, unique device identifiers (e.g., IMEI, device ID), mobile network information, and IP address.
Usage Information: We collect information about how you use our Services, such as the features you access, the pages you view, the dates and times of your usage, booking history, and interactions with other users.
Location Information: With your consent, we may collect your precise location data through GPS, Wi-Fi, or cellular network triangulation to help you find nearby stadiums. You can typically control location sharing through your device settings.
Log Data: Our servers automatically record certain information when you use the Services, including your browser type, referring/exit pages, and timestamps.
Cookies and Similar Technologies: We may use cookies, web beacons, and other tracking technologies to collect information about your browsing activities and preferences. These technologies help us to improve our Services and personalize your experience. You can manage your cookie preferences through your browser settings.
2. How We Use Your Information
We may use your information for various purposes, including:
2.1 Providing and Maintaining the Services:
To create and manage your account.
To enable you to browse and book football fields.
To allow stadium owners to manage their facilities and bookings.
To process payments and refunds.
To provide customer support and respond to your inquiries.
To personalize your experience and recommend relevant stadiums or players.
To send you service-related announcements and updates.
To administer promotions, contests, and surveys.
2.2 Improving and Developing the Services:
To analyze usage patterns and trends.
To understand how users interact with our Services.
To troubleshoot technical issues and bugs.
To develop new features and functionalities.
To improve the design and user experience of the App.
2.3 Communication and Marketing:
To send you promotional emails and notifications about new features, special offers, and other updates that may be of interest to you (with your consent where required by applicable law). You can manage your communication preferences at any time.
To respond to your feedback and suggestions.
2.4 Security and Fraud Prevention:
To protect the security and integrity of our Services and user accounts.
To detect and prevent fraudulent activities and unauthorized access.
To enforce our Terms of Service and other policies.
2.5 Legal Compliance:
To comply with applicable laws, regulations, and legal processes.
To respond to requests from law enforcement or other government authorities.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at: